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Privay Policy

  1. ACCEPTANCE OF TERMS

    Resixty and its affiliates (collectively, “Resixty”, “we” or “us”) are engaged in the business of providing web-based solutions to facilitate connections (facilitate transaction) between customers that seek specific services and partners that offer these services. This Policy outlines our practices in relation to the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when you access, use, or otherwise interact with our website available at www.resixty.com (“Platform”) or avail products or services that Resixty offers you on or through the Platform (collectively, the “Services”).
    At Resixty, we are committed to protecting your personal data and respecting your privacy within the scope of this document and the laws of India. In order to provide you with access to the Services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you.
    By visiting, accessing or using the Website of Resixty, you confirm that you have read and agree to be bound by this Policy and consent to the processing activities described under this Policy.
    If you disagree with any part of this Privacy Policy (including any amendments made from time to time), we recommend that you review the policy for updates or changes. If you continue to have concerns, you may choose to discontinue using the Website.

  2. BACKGROUND AND KEY INFORMATION
    1. How this Policy applies:
      This Policy applies to individuals who access or use the Services. References to “you” across this Policy are to an end user that uses the Platform.
      By using the Platform, you consent to the collection, storage, usage, and disclosure of your personal data, as described in and collected by us in accordance with this Policy.

    2. Review and Updates:
      We regularly review and update our Privacy Policy, and we request you to regularly review this Policy. We will not reduce your rights under this Privacy Policy without your explicit consent. If there is a “material change”, we will provide a more prominent notice. We will endeavour to contact you by e-mail to give you a choice as to whether or not we may use your information in this different manner. However, you are responsible for ensuring we have a current working e-mail address for you. If the e-mail address you have given us is incorrect or no longer operable, we will have no further obligation to notify you apart from publishing the amended Privacy Policy on the Website. It is further clarified that in the event we have used the email provided to us to send you a notice as required herein, it shall be deemed that we have fulfilled our legal obligation under this provision and that no further action on our part to contact you or send you a notice is required, and that you agree to such changes as have been made unless you respond to us of a different intention within 10 days of such email having been sent by us. It is hereby clarified that what constitutes a ‘material change’ in the Privacy Policy shall be determined by Resixty at its sole discretion.
      Thus, It is important that the personal data we hold about you is accurate and current. Please let us know if your personal data changes during your relationship with us.

    3. Third-Party Services:
      The Platform may include links to third-party websites, plug-ins, services, and applications (“Third-Party Services”). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We neither control nor endorse these Third-Party Services and are not responsible for their privacy statements. When you leave the Platform or access third-party links through the Platform, we encourage you to read the privacy policy of such third-party service providers. Please also note that the third parties may use cookies and other technologies to measure the effectiveness of their content, services, and advertisements, and are as such governed by their own policies and practices, and not by this Privacy Policy.

  3. PERSONAL INFORMATION
    1. It is not necessary for you to provide Resixty with personal information in order to visit and access the Website or read content that may be available publicly on the Website.

    2. You may be required to submit personal information to: (a) complete the registration and verification process; and (b) avail Resixty Services and/or services provided by a Partner, as the case may be.

    3. We collect different types of personal data about you. It is hereby clarified that for the purposes of this Privacy Policy, the term ‘personal data” may include information that can be associated with a specific person, and can be used to uniquely identify or contact a person.
      Personal data include, but is not limited to and as may be determined necessary to be obtained from you by Resixty from time to time.:

      • Contact Data, such as your mailing or home address, location, email addresses, and mobile numbers.

      • Identity and Profile Data, such as your name, username or similar identifiers, photographs, and gender.

      • Marketing and Communications Data, such as your address, email address, information posted in service requests, offers, wants, feedback, comments, pictures and discussions in our blog and chat boxes, responses to user surveys and polls, your preferences in receiving marketing communications from us and our third parties, and your communication preferences. We may also collect your chat and call records when you communicate with Partners through the Platform if such a practice is adopted by Resixty.

      • Technical Data, which includes your IP address, browser type, internet service provider, details of operating system, access time, page views, device ID, device type, frequency of visiting our website and use of the Platform , website and mobile application activity, clicks, date and time stamps, location data, and other technology on the devices that you use to access the Platform.

      • Also please consider- Resixty will collect location, rooftop, electricity consumption, Company incorporation (GST, TIN, PAN, TAN etc data)

      Provided, however, information regarding the physical attributes of your property, including building type, the details of the existing energy systems on your property, and other information that cannot be used to uniquely identify or contact a User does not, by itself, qualify as personal information.

    4. In addition to the above, an Unregistered User may choose to use the ResixtyCalculatorTM to obtain estimates/outputs and any recommendations related thereto. In such cases, an Unregistered User may also be required to submit certain inputs such as a photographic map or details of address including street address, the details of the city or town, and the pin code. Resixty may share such information with the Partners or other third parties to deliver or promote the Resixty Services and other services available via the Website. Please note that Resixty will not record the name or email address of an Unregistered User unless such Unregistered User subscribes to receive information via electronic mail, or such Unregistered User chooses to become a Registered User, and provides its personal information to Resixty and/or Partners, as the case may be. We shall not store your financial information, such as your bank routing or account numbers, or your debit or credit card account numbers.

    5. What happens if YOU refuse to provide my personal data?
      Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services). In this case, we may have to cancel or limit your access to the Services.

  4. NON-PERSONAL INFORMATION

    Resixty may collect non-personal identification information about Users whenever they use website. Non-personal identification information may include the type of computer, browser name, which site the users came from or advertisement that they viewed or clicked on and technical information about the Users means of connection to the website such as the operating system and the Internet service providers utilized and other similar information. This information helps us provide an online experience optimized for the user device and manage our online advertising programs.

  5. USE OF INFORMATION

    We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to provide you with the Services, enable you to use the Services, or where we need to comply with a legal obligation.

    1. On and after registration on Resixty, we may use your information (including personal information) to:

      • Verify your identity

      • Maintain, and improve the website, Resixty services, and content provided therein,

      • Share your information with partners, and

      • Monitor trends and personalize your experience by developing new services related to the Website.

      • Improve the functionality of our Services based on the information and feedback we receive from you

      • Track transactions and process payments;

      • Comply with legal obligations

      • Respond to court orders, establish or exercise our legal rights, or defend ourselves against legal claims.

      • Provide services

    2. You agree and acknowledge that any and all information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us in order to render the Services to you. This may include but not be limited to service of Partners who provide or seek to provide you with Services, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors.

    3. You agree and acknowledge that we may share data without your consent when it is required by law or by any court or government agency or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so for enforcing this Policy or the Terms, or in order to comply with any applicable laws and regulations. we will disclose your personal information only in order to: (a) meet any applicable law, regulation, legal process or enforceable governmental request or comply with a judicial proceeding, a court order or legal process; (b) protect and defend our property rights or safety of our property(ies) and rights; (c) protect the rights, property, and other interests of our Users. or our agents, employees, Partners, or any other entity as may be deemed necessary by Resixty; (d) to enforce Terms of Use and this Privacy Policy; or (e) detect, prevent, or otherwise address fraud, security, or technical issues as may be deemed necessary by us.

  6. SHARING OF PERSONAL DATA
    1. We may share your personal data with third parties set out below for providing the services provided by Resixty.

      1. Partners: To enable them to provide you with Services;

      2. External Third Parties including but not limited to:

        • Trusted third parties such as our associate partners and service providers that assist in operating our Platform, providing marketing support, conducting business operations, processing payments and transactions, transmitting content, and delivering Services to you;

        • Analytic service providers and advertising networks that conduct web analytics to help improve the Platform. These providers may use cookies and similar technologies as part of their services;

        • Other registered users on our Platform upon your request or where you explicitly consent to such disclosure;

        • Regulators and other bodies, as required by law or regulation.

    2. Data Security and Third-Party Responsibilities
      We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes. They are only allowed to process your personal data for the purpose of meeting the needs of services provided by them.
      If you post information in areas of the website (including discussion forums, blogs, etc.) that may be accessed by other users, you acknowledge and agree that such information, including any personal information provided by you, may be freely reproduced, used, disclosed, and distributed by other users or third parties. You are solely responsible for any information you choose to post in such cases. Resixty shall not be liable in any manner whatsoever in relation to such information that you disclose and which may be used by third parties.

  7. PROTECTING YOUR PRIVACY AND INFORMATION
    1. We implement appropriate security measures and privacy-protective features on our Platform to protect your personal data from unauthorized access and disclosure. These measures include encryption, password protection and storage security. We follow standards prescribed by Indian laws to ensure the security of your information.

    2. Where you have chosen a password that enables you to access certain parts of the Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorized use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorized disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.

    3. We recommend that you do not divulge your User ID, password, and/or any information that will enable a third party to access your account. We will not ask you for your password in an unsolicited phone call or in an unsolicited email.

  8. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA
    1. Access and Updating Your Personal Data: You warrant that all personal data provided to Resixty is accurate, up-to-date, and true. You have the right to access and correct inaccurate or incomplete data, subject to legal requirements. You can request a copy of your personal data from Resixty by emailing [email protected]. Resixty will respond to such requests within 2 working days.

    2. Opting-out of Marketing and Promotional Communications: If you receive marketing and promotional emails from us, you can opt-out using the instructions provided in those emails. However, we may still send you emails regarding your user account or Services you have requested.

  9. DELETION OF ACCOUNT AND PERSONAL DATA
    1. Account Deletion: You may delete your account and personal data stored with Resixty by emailing [email protected]. Resixty will process your request within 2 working days. Upon account deletion, you will lose access to all Services. Transactional data will be retained as required by applicable law.

    2. Notification to Partners: Resixty shall promptly inform Partners with whom your information has been shared of your decision to delete your account. However, Resixty shall not be responsible for ensuring that the Partners delete such information and shall not be held liable for any loss or damage suffered by you, either directly or indirectly, due to a Partner's inability to delete your information.